Your PrivacyMatters To Us
At PRYSM we are committed to protecting your information and being transparent about how data is collected, processed and secured.
Last Updated
May 2026
Applies To
Website & Platform
Data Requests
privacy@colormorelines.com
PRYSM values transparency and responsible data practices.
This Privacy Policy explains:
- What information we collect
- How we use and protect information
- When information may be shared
- Your privacy rights and available choices
- How to contact us regarding privacy matters
This Policy applies to visitors, customers, account administrators, users of connected marketplaces, and users interacting with PRYSM services.
We may collect information directly from you, automatically through platform usage, and from authorized third-party integrations.
A. Account Information
Information you provide when creating or managing an account, including:
- Full name
- Email address
- Company information
- Account credentials
- Subscription information
- Billing details
- User preferences
B. Usage Information
Information generated while using PRYSM services, including:
- Dashboard interactions
- Feature usage
- Session activity
- Clickstream information
- Analytics events
- Navigation patterns
C. Device & Technical Information
Technical information automatically collected, including:
- IP address
- Browser type
- Operating system
- Device identifiers
- Network information
- Time zone and language settings
D. Support Communications
Information submitted through:
- Support tickets
- Contact forms
- Customer communications
- Feedback submissions
- Product inquiries
E. Connected Platform Data
Where integrations are authorized (including Amazon SP-API), we may access approved operational and marketplace data necessary to deliver services.
PRYSM uses collected information only for legitimate business purposes necessary to operate and improve our Services.
We may use information to:
Service Delivery
- Operate platform functionality
- Generate analytics and reports
- Enable integrations
- Maintain account services
Customer Support
- Respond to inquiries
- Troubleshoot issues
- Provide technical assistance
Security & Compliance
- Prevent fraud and misuse
- Detect unauthorized activity
- Maintain system integrity
- Meet legal obligations
Service Improvement
- Improve performance
- Develop new features
- Analyze platform reliability
- Optimize user experience
Communications
- Send service notices
- Deliver account updates
- Notify about platform changes
- Provide billing and administrative communications
We do not sell customer personal information.
PRYSM applies commercially reasonable technical and organizational safeguards designed to protect customer information.
Security measures may include:
- Secure infrastructure controls
- Encryption in transit where applicable
- Authentication protections
- Access restrictions
- Internal monitoring systems
- Logging and audit controls
- Backup and recovery processes
Although we implement reasonable safeguards, no transmission method or storage system can guarantee absolute security.
Users remain responsible for protecting account credentials and device access.
PRYSM may engage trusted third-party providers necessary for operating Services.
Examples may include:
- Cloud infrastructure providers
- Authentication providers
- Analytics services
- Payment processors
- Customer support tools
- Monitoring and security services
Third-party providers are authorized to process information only as necessary to perform services for PRYSM and are expected to maintain appropriate data protection standards.
PRYSM does not permit third parties to use customer data for unrelated commercial purposes.
PRYSM and its service providers may process information in jurisdictions outside your country of residence.
Where international transfers occur, PRYSM seeks to apply reasonable safeguards designed to protect transferred information and comply with applicable legal requirements.
By using PRYSM, you acknowledge that information may be transferred and processed across regions where our infrastructure or providers operate.
Depending on your location and applicable laws, you may have rights relating to your personal information.
These rights may include:
- Access to personal information
- Correction of inaccurate information
- Deletion of personal information
- Restriction of processing
- Data portability
- Objection to certain processing activities
- Withdrawal of consent where applicable
To exercise applicable rights, contact PRYSM using the information below.
We may request identity verification before processing requests.
PRYSM services are intended for business and professional use.
Our Services are not directed toward individuals under 18 years of age, and we do not knowingly collect personal information from children.
If we become aware that information has been collected from a child in violation of applicable law, we will take reasonable steps to remove such information.
Parents or guardians who believe a child submitted information may contact us.
If you have questions regarding this Privacy Policy, privacy practices, or requests concerning your personal information, contact:
PRYSM Privacy Team
privacy@colormorelines.comFor verified privacy requests, please include sufficient information to help us identify and process your request.